Stop Free Trial Abuse & Trial Hopping

Fraudsters misuse free‑trial offers, create duplicate accounts and manipulate subscriptions to enjoy your service indefinitely. Rediim links identities so you stop free trial abuse in real time.

Full protection requires data integration
(cards, emails, phone numbers).

Problem

What is Free Trial Abuse?

Free trial abuse — also called free trial fraud, subscription fraud, trial hopping or repeat trials — occurs when users repeatedly sign up for free trials using fake or duplicate accounts to avoid paying for your service.

Examples include:

“30 days free when you sign up.”
-->The same user registers multiple times with different emails or payment details.

“Try premium features free for 7 days.”
→ Fraudsters spin up new accounts each week to keep using the product.

Retail & fashion

Newsletter promos, seasonal sales

Food delivery

First-order coupons, referral codes.

Travel & mobility

Welcome offers for rides or bookings.

Digital subscriptions

Fake accounts extending free trials.

Impact on Business

The hidden cost of coupon fraud

3–7%
Estimated annual revenue lost to repeated trials and subscription fraud in SaaS and streaming companies
arXiv (2025)
SOLUTION

From complex fraud patterns to simple decisions

Fraudsters continually find ways to repeat free trials — duplicate accounts, suspicious payment methods and hidden identity networks.  With Rediim, stopping subscription fraud is straightforward:

Connect in minutes.

A lightweight integration captures two layers of data:
- Device fingerprint of each user
- Basic purchase info (email, payment, order history)
👉 No heavy IT projects — you’re ready fast.

Set your trial rules in two clicks.

Decide what to block, flag, or allow:
- Repeat trial attempts from the same network or device
- Suspicious emails and payment details
- Trial hopping patterns and other repeat trials.
👉  You stay in control with flexible, dynamic rules.

Get instant feedback.

Our graph engine links identities and delivers a clear verdict in real time:
✅ Legitimate free‑trial user
⚠️ Abusive behaviour detected
👉 Growth and fraud teams can act fast, without slowing down conversion.
Technology

Powered by digital identity intelligence

Two layers to stop abuse in real time:

Device fingerprinting

detects when the same device creates multiple accounts

Purchase & contact graph

Connects emails, payments, and orders to reveal hidden networks.

Ready to Stop Free Trial Abuse?

Fraudsters won’t stop finding new ways to exploit free trials and subscriptions. With Rediim you can.  

👉Protect your offers, safeguard margins, and reward real customers.

Start Free Trial

Fingerprint-only preview
10,000 calls · 7 days · no card

Full protection requires data integration
(cards, emails, phone numbers).

Full protection requires data integration
(cards, emails, phone numbers).